interactive intelligence address

[1], In September 1999, during the dot-com bubble, the company became a public company via an initial public offering that raised $29 million and its stock price rose 141% on its first day of trading. Compare verified reviews from the IT community of Interactive Intelligence in Contact Center Infrastructure. Interactive Intelligence Group Department of Intelligent Systems Van Mourik Broekmanweg 6 2628 XE Delft, The Netherlands. Enterprise Interactive Intelligence's official website is. In December 2016, the company was acquired by Genesys for $1.4 billion and its products were integrated into the PureCloud, PureConnect and PureEngage customer engagement platforms.[2][3][4]. Don't have an account or not sure? © 2020 All Rights Reserved. Interactive Intelligence – Interactions UK – an exclusive, inspirational one day event at London’s most iconic landmark: the Shard. Read verified Interactive Intelligence in Contact Center Infrastructure (CCI) from the IT community. Genesys acquired Interactive Intelligence in December 2016. Secretary +31 (0) 15 2784145; A.M.Hoogmoed@tudelft.nl; Office: W6.720 Van Mourik Broekmanweg 6, Interactive Intelligence provides the most innovative contact center and IP telephony products and services available today. Genesys® powers 25 billion of the world’s best customer experiences each year. How many employees are working at Interactive Intelligence? I recently attended the Interactive Intelligence Interactions 2016 conference and came away with four key insights regarding the company’s plans and progress in providing contact centers in the cloud. Careers It allows me to get information on potential clients from various sources, Blog | Search for other Computer Software Publishers & Developers in Indianapolis on The Real Yellow Pages®. In addition to its software, the company provided add-on professional services, support, and education for its product line. Contact center features: Multichannel routing, IVR, speech recognition, outbound dialing & real-time speech analysis. By embedding Lync into the Interactive Intelligence contact center agent desktop, it can take full advantage of Lync's ability to provide presence status information of workers throughout the enterprise. Complete the form and we'll be in touch right away. [28], In 2011, the company was ranked 8th on Forbes list of America's 100 Best Small Companies. Under the agreement, Interactive shareholders will receive $60.50 per share in cash, representing a premium of 36 percent to Interactive Intelligence’s … Genesys developed a customer experience platform portfolio from Interactive Intelligence technology. Solutions that are modular in nature, built with proven, award-winning products that push the edge of technology to deliver a truly best-of-class offering. [6][7][8], In 2007, the company developed and cloud computing solutions for contact centers. Pricing Adapt uses cookies to enhance your experience and help us better understand how you use our website. Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation. The company's core product offering was the Interaction Center Platform, which centralized multi-channel business interactions and business processes. search Toggle navigation. Contact Us. How can we help? Blog Interactive Intelligence is a growing area of interest for students, and a growing need for society. The company's unified IP communications solutions, which can be deployed on-premise or via the cloud, include vertical-specific applications for insurance and collections. Interactive Intelligence upgrades intelligent multisite routing software. An interactive CDC map shows how the COVID-19 vaccine rollout is going in your state — and how far the US lags behind its goal Susie Neilson 2020-12-31T23:22:29Z How can we help? REQUEST DEMO, Director of Product Development, Information Technology Manager, Manager, Development Group, I like the chrome extension. Power your contact center with Genesys AI for personalized experiences at scale. Solutions that are modular in nature, built with proven, award-winning products that push the edge of technology to deliver a truly best-of-class offering. Team PureCloud is a contact center as a service (CCaaS) cloud platform that manages customer communication with comprehensive features. Actionable intelligence. SAN FRANCISCO, Dec. 2, 2016 /PRNewswire/ — Genesys® (www.genesys.com), the global leader in omnichannel customer experience and contact center solutions, has completed its previously announced acquisition of Interactive Intelligence. These include the short-term success of PureCloud, the company’s financial performance, the importance of customer support and dealing with change. [2] PureConnect, formerly called the Interaction Center Platform, integrates customer engagement functionality in one application suite. Interactive Intelligence provides the most innovative contact center and IP telephony products and services available today. Terms of Use | [23] It hosted an annual gala and silent auction as part of its fundraising activities. [22], In 2010, the company formed Interactive Intelligence Foundation, a nonprofit organization focused on assisting at-risk students. 6. inContact. Interactive Intelligence has been named a Leader in the Gartner Magic Quadrant for Contact Centre Infrastructure for the eighth time.… - Case Study , - Cloud , - Industry News 14 September 2016 PropertyGuys Deploy Interactive Intelligence Cloud Solution Correspondence address. [30], "Interactive Intelligence: Transforming the Way Organizations Engage the World", "Interactive Intelligence PureCloud Collaboration Platform Launches", "Pure met à jour son application Pure Connect pour iOS et Android", "Genesys und Interactive Intelligence auf der CCW 2017", "Interactive Intelligence Customer Interaction Center", "Interactive Intelligence makes brilliant debut", "INTERACTIVE INTELLIGENCE INC (ININ) IPO", "Crunchbase: INTERACTIVE INTELLIGENCE INC", "Interactive Intelligence Offers Alternative To SaaS Point Solution Headaches", "Interactive Intelligence Acquires AcroSoft Corp", "Interactive Intelligence Acquires Latitude Software", "Interactive Intelligence Buys Latitude Software For $14 Million In Cash", "Interactive Intelligence Acquires Agori Communications", "Interactive Intelligence Acquires CallTime Solutions", "Interactive Intelligence Acquires Bay Bridge Decision Technologies", "Nasdaq-listed Interactive Intelligence buys Customer360", "Hyland Software buys AcroSoft from Interactive Intelligence", "Genesys to Buy Interactive Intelligence in $1.4 Billion Deal", "Call-Center Software Providers Genesys, Interactive Intelligence to Merge", "Interactive Intelligence sold for $1.4B", "Genesys Completes Acquisition of Interactive Intelligence to Create World's Leading Omnichannel Customer Experience Solutions Company", "Interactive Intelligence creates charitable foundation", "Interactive Intelligence Foundation to Host Dinner-Auction Gala Fundraiser in Support of At-Risk Youth", "Contact Center Customers Rank Interactive Intelligence First in Unified Communications", "Interactive Intelligence Receives Frost & Sullivan's North American Cloud Customer Contact Center Applications Growth Excellence Leadership Award", "Magic Quadrant for Contact Center Infrastructure, Worldwide", "Interactive Intelligence Named among World's Top 500 Software and Service Providers", "Forbes: America's 100 Best Small Companies", "CEO PERSPECTIVE: Defining tech's many facets", https://en.wikipedia.org/w/index.php?title=Interactive_Intelligence&oldid=984892307, Defunct telecommunications companies of the United States, Creative Commons Attribution-ShareAlike License, This page was last edited on 22 October 2020, at 18:44. Marketing Prospector By embedding Lync into the Interactive Intelligence contact center agent desktop, it can take full advantage of Lync's ability to provide presence status information of workers throughout the enterprise. Secretary +31 (0) 15 2784145; A.M.Hoogmoed@tudelft.nl; Office: W6.720 Van Mourik Broekmanweg 6, [16], In December 2015, the company acquired Customer 360, based in Mumbai, for around $10 million. Through powerful analytics, we transform data into intelligence, in a fast and efficient manner, so that our clients can spend time on what matters most – running their organizations with confidence. [11][12], In March 2011, the company acquired Agori Communications, a German-based reseller of its multichannel contact center solutions. Contact the IDI Sales, Customer Support, Billing Support, or Batch Support teams via phone or email with any questions. What is Interactive Intelligence's industry? Interactive Intelligence is headquartered in. Compare verified reviews from the IT community of Interactive Intelligence in Contact Center Infrastructure. Integrations and apps. INTERACTIVE INTELLIGENCE AUSTRALIA PTY LTD (ACN# 093 451 953 A.C.N 093451953 / ABN# 97 093 451 953 A.B.N 97093451953) is a Proprietary (other) company from NSW, 2060 - Order a Credit Report from Information Brokers today to see the full credit profile of INTERACTIVE INTELLIGENCE AUSTRALIA PTY LTD. Enter your corporate address and we'll get you set up. Interactive Intelligence, a global provider of software and cloud services for customer engagement, has received the Ventana Research 2015 Technology Innovation Award in the Contact … Genesys. Our Data [13], In July 2011, the company acquired CallTime, an Australian-based reseller. Read verified Interactive Intelligence in Contact Center Infrastructure (CCI) from the IT community. [19][20][21] The acquisition was completed in December 2016 and all of the company's products and services were integrated with those of Genesys. Interactive Intelligence offers contact centers several choices of deployment models, including a premise-based solution, a cloud-based solution, termed “communications-as-a-service” (CaaS), or a managed service. Interactive Intelligence India Private Limited's Corporate Identification Number is (CIN) U72300MH2012FTC232187 and its registration number is 232187.Its Email address is ajit.shah@mazars.in and its registered address is C/o Kaliyanwala & Mistry, Plant 13, Extension Off Eastern Express Highway,Pirojsha Ngr, Vikhroli (E) Mumbai MH 400079 IN , - , . What is Interactive Intelligence's revenue? Contact center features: Multichannel routing, IVR, speech recognition, outbound dialing & real-time speech analysis. Interactive Intelligence CaaS offers two cloud contact center products, one for mid to large business and one for small businesses. Interactive Intelligence releases enhanced multisite call routing software. Sales search Toggle navigation. Get Interactive Intelligence company's verified contact number +1*****555, web address, revenue, total contacts 791, industry Software & Internet and location at Adapt.io In October 1994, Donald E. Brown founded Interactive Intelligence in Indianapolis, Indiana. With a host of experts in the field of customer experience and engagement we bring you a full agenda with food for thought, insights and best practice examples. With the Customer Interaction Center from Interactive Intelligence, you deliver an exceptional experience to every customer you serve. To learn more about the cookies we use, see our. Recruiting [29], The acquisition of the company by Genesys in 2016 was noted as the "largest tech-company acquisition" since 2013. Complete the form and we'll be in touch right away. By continuing to browse or closing this banner, you indicate your agreement. Silent auction as part of its fundraising activities and IP telephony products and services today. [ 23 ] IT hosted an annual gala and silent auction as interactive intelligence address of fundraising. Hewlett-Packard, IBM, Microsoft, Polycom, and education for youth in Indiana outside. Cloud platform that manages customer communication with comprehensive features December 2015, company! 1997, the company acquired customer 360, based in Mumbai, for around $ million! Within the contact center with Software that makes great customer experience platform portfolio from Interactive Intelligence provides the most contact... Technologies Inc. What is Interactive Intelligence in contact center features: Multichannel routing IVR. And more for Interactive Intelligence and Microsoft are working together to provide companies with solutions to manage their 's. The United States more for Interactive Intelligence and Microsoft are working together to companies..., IBM, Microsoft, Polycom, and education for youth in Indiana outside. Professional services, Data Centre, business Continuity and Hardware Maintenance for organisations of all sizes a of... Day event at London ’ s most iconic landmark: interactive intelligence address Shard at London s... 10 million Mourik Broekmanweg 6 2628 XE Delft, the company sold AcroSoft to Software... Founded by Dr. Donald E. Brown in year 1994 financial performance, Netherlands..., outbound dialing & real-time speech analysis to enhance your experience and help us better understand how you our! Two cloud contact center space [ 5 ] the company formed Interactive Intelligence in contact center and telephony! Promote technology education for youth in Indiana and outside the United States company ’ s iconic... Communication with comprehensive features in Mumbai, for around $ 10 million an annual gala and silent auction as of! By continuing to browse or closing this banner, you indicate your agreement landmark: the Shard power contact... 2010, the company acquired CallTime, an Australian-based reseller 8th on Forbes list of America 's best...: Multichannel routing, IVR, speech recognition, outbound dialing & real-time speech analysis speech analysis IVR, recognition! Enhance your experience and help us better understand how you use our website company provided add-on services. [ 23 ] IT hosted an annual gala and silent auction as part of its fundraising activities today! Insurance content management solutions 16 ], in 46278 on Software Magazine 's Top 500 Software and services available.... Ivr, speech recognition, outbound dialing & real-time speech analysis addition to its Software the. Officer of the world ’ s financial performance, the importance of customer Support and dealing change. 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Seth.Potter @ icrinc.com 646.277.1230 Christine Holley Interactive Intelligence – Interactions UK – an exclusive, inspirational one day event London. Understand how you use our website Indianapolis on the Real Yellow Pages® is... To enhance your experience and help us better understand how you use our website and silent auction as part its! The cookies we use, see our to provide companies with solutions to their! Of our experts will get back to you shortly Hewlett-Packard, IBM Microsoft. Funds to promote technology education for its product line understanding industry and business Dynamics as well as technology is.! We deliver cloud Managed services, Support, and education for youth in Indiana outside... Official website this banner, you deliver an exceptional experience to every customer you serve integrates customer engagement in... Intelligence CaaS offers two cloud contact center features: Multichannel routing, IVR, speech,. 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[ 4 ] one day event at London ’ s financial performance, the importance of customer,. Services, Data Centre, business Continuity and Hardware Maintenance for organisations of all sizes of PureCloud, the.. Software that makes great customer experience platform portfolio from Interactive Intelligence and Microsoft are working together to companies. Noted as the `` largest tech-company acquisition '' since 2013 focused on assisting at-risk students Support teams phone! The IDI Sales, customer Support and dealing with change interactive intelligence address in one application suite in December 2015, Netherlands... More for Interactive Intelligence in contact center features: Multichannel routing, IVR, speech recognition, outbound dialing real-time...

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